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  #51  
Old 08-30-2014, 01:42 PM
pierrefonds pierrefonds is offline
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Default Treklens and treknature

I do not know if you can correct the situation. Treklens and Treknature two site related to Trekkearth are down since 0900(Montrealttime ) on August 29,2014. It is the second it is happening within 30 days.

Can you related the problem to the appropriate technical team.

Thank you

Pierre
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  #52  
Old 09-04-2014, 01:26 AM
IBobi IBobi is offline
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I believe both sites came back up and are working now.
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  #53  
Old 09-04-2014, 02:10 AM
pierrefonds pierrefonds is offline
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Default site

Hi Ibobi,

Thank you for the reply, I just tried to access both site, they are still not working.

Regards,

Pierre
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  #54  
Old 09-04-2014, 02:27 AM
IBobi IBobi is offline
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They're both working for me. Perhaps you are trying to access them from a blocked IP address? What is the link you are using for each site? And what happens when you try to go there?
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  #55  
Old 09-04-2014, 03:03 AM
pierrefonds pierrefonds is offline
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I am using

http://www.treklens.com/ for treklens on internet explorer and on Google Chrome

And http://fr.treknature.com/ for treknature using the same as above.

Both are answering that the page cannot display. I never had problrem before to access either site

Pierre
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  #56  
Old 09-04-2014, 04:28 PM
pierrefonds pierrefonds is offline
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Location: Pierrefonds, Quebec, Canada
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Default site

Hi

I tried this morning to access Trek Lens or Trek Nature I got this answer as a possible problrm

ERR_CONNECTION_TIMED_OUT

There seem to something blocking my access to the above sites.

Pierre
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  #57  
Old 09-04-2014, 09:51 PM
IBobi IBobi is offline
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I'm sorry Pierre, I don't think we can help you. Please try to access the sites from a different IP address.
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  #58  
Old 09-04-2014, 10:50 PM
pierrefonds pierrefonds is offline
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Location: Pierrefonds, Quebec, Canada
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Default site

Thank you for your reply. When you say a different IP address do you mean a computer in a different location ?

I will also call my internet provider to find out if it can help me.

Regards.

Pierre
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  #59  
Old 09-04-2014, 11:07 PM
IBobi IBobi is offline
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Good idea.

Changing physical location can help; also restarting your router can help.
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  #60  
Old 11-23-2014, 01:56 AM
pierrefonds pierrefonds is offline
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Default access problem

Hi Ibobi,

I have access problems to treklens and treknature for the last three week, using internet explorer or googlechrome. I have been using a new internet provider since September 16, 2014.

Can you give me the email address of the moderator of the above sites, they are owned by the same company owning trekearth.

Regards

Pierre Langlois
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