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  #1  
Old 06-04-2015, 12:30 PM
Porteplume's Avatar
Porteplume Porteplume is offline
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Join Date: Feb 2003
Location: Tholen - Holland
Posts: 6,711
Exclamation Problem: not getting notification emails

Hi admins and tech team,

Many users still have this problem, not getting notifications emails anymore. These notifications are about:

1/ Receive an email when any of your Favorite members post a photo to TrekEarth.

2/ Receive an email when a posted photo is located in any of your selected countries.

3/ Receive an email whenever someone replies to your critique.

4/ Receive an email when an initial message is made on the Announcements forum.

5/ Receive an email when a discussion is created for any of your photos.

6/ Receive an email when you create or reply to a forum discussion.


Friendly regards,

Viviane
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  #2  
Old 06-04-2015, 08:56 PM
IBgkim IBgkim is offline
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Join Date: Sep 2014
Posts: 11
Default

Hi Viviane,

I have alerted tech about this. Thank you for your report!

Best,

Grace

Quote:
Originally Posted by Porteplume View Post
Hi admins and tech team,

Many users still have this problem, not getting notifications emails anymore. These notifications are about:

1/ Receive an email when any of your Favorite members post a photo to TrekEarth.

2/ Receive an email when a posted photo is located in any of your selected countries.

3/ Receive an email whenever someone replies to your critique.

4/ Receive an email when an initial message is made on the Announcements forum.

5/ Receive an email when a discussion is created for any of your photos.

6/ Receive an email when you create or reply to a forum discussion.


Friendly regards,

Viviane
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  #3  
Old 06-04-2015, 10:45 PM
IBgkim IBgkim is offline
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Join Date: Sep 2014
Posts: 11
Default

Generally, what are the email providers that are running into this problem?


Pour les membres qui ont ce problème et qui parlent le français:
Pouvez-vous nous communiquer le nom de votre serveur, SVP, merci...

Last edited by Porteplume; 06-05-2015 at 07:49 AM. Reason: Adding translation for the French users
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  #4  
Old 06-05-2015, 07:40 AM
HimalAnda HimalAnda is offline
TE Junior Member
 
Join Date: Aug 2007
Posts: 153
Default

Hello,

In my case, it is Google (Gmail).
And, for your information, the mails are not in the "spam" folder.

Stéphane
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  #5  
Old 06-06-2015, 04:07 PM
marabu61 marabu61 is offline
TE Junior Member
 
Join Date: May 2010
Posts: 346
Default e mail provider

Hi there
in my case it is the internet provider "cablecom.ch" the exact address:
[email protected]
any news on the issue?
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  #6  
Old 06-08-2015, 12:38 AM
jacquest jacquest is offline
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Join Date: Jun 2008
Location: Quebec
Posts: 333
Default Server

I run with synpatico.ca and use gmail.

Jacques
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  #7  
Old 10-03-2015, 02:43 PM
marabu61 marabu61 is offline
TE Junior Member
 
Join Date: May 2010
Posts: 346
Default Notification mail

Dear TE Team
Again I don't receive any notification mail of my favorites postings. It is quite annoying to sieve through tons of bad pictures to find my favorites for commenting. I would really appreciate a fix to this problem.
Funny enough I receive the mail about critiques to my pictures.
Thank you for your help
Daniel
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  #8  
Old 10-15-2015, 03:07 AM
IBobi IBobi is offline
Administrator
 
Join Date: Mar 2011
Posts: 382
Default

You may want to try changing your email to a gmail address.
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  #9  
Old 10-21-2015, 01:04 PM
HimalAnda HimalAnda is offline
TE Junior Member
 
Join Date: Aug 2007
Posts: 153
Default

I have got a Gmail address and I don't receive the daily mail with my favorites' posted pictures...
One more time, there is an issue with TrekEarth. My opinion is that this website is almost dead (less and less pictures posted, many issues, a beta version that is out-dated before being deployed...). It's sad, but it's true.

Stéphane
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  #10  
Old 10-31-2015, 10:50 PM
marabu61 marabu61 is offline
TE Junior Member
 
Join Date: May 2010
Posts: 346
Default new mail adress

Dear IBobi
Thank you for you advice, but no thanks, I am not interested to change my e mail address just for TE.
If you are unable to fix this, I simply will slowly but surely forgetting this site as I don't have the time to search the site for my favorites or good photos.
Greetings from Switzerland
Daniel
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