Go Back   The TrekEarth Forums > TrekEarth Forum Home > Forum Feedback and Support


Thread Tools Display Modes
Old 11-23-2013, 01:15 AM
vjmite vjmite is offline
TE Junior Member
Join Date: May 2006
Posts: 144
Default Photo size: we need information

There has been some discussion of photo size lately. In short, we have either no information or conflicting information.

Where do we find out how big a submitted photo (dimensions and file size) can be? There is nothing on the main TrekEarth page. If I dig down into the FAQs I find that the maximum file size is 300 kb. But nothing about dimensions. Then when I go to upload a photo I finally find out the allowed dimensions (which are quite large), but it's too late by this stage as I have already sized the photo. Now I have to go back and resize it. Also I find here that the maximum file size is 500 kb, not 300 kb - which is correct?

Then when I submit a large photo it is presented at 800 pixels maximum - so what's the point of submitting a large photo? Where on the website does it say that this will happen? In fact I only discovered a few days ago, by reading through the forum, that if I right click on the photo and open it in a new tab, it will appear at the large size (this works in Chrome and Safari but not Internet Explorer). Where does it say that we can do this? How many TrekEarth members are unaware of this? Where are the instructions that tell us to do this if we want to see the full size photo?

We need all this information up front where it easily found. This can't be a difficult thing to do. Surely these are the most important matters for members: what are the size limits on photos, and how do I view them properly?
Reply With Quote
Old 11-25-2013, 08:42 AM
SnapRJW SnapRJW is offline
TE Expert
Join Date: Nov 2010
Posts: 1,510
Default Size

I’m not sure if this will help but this is what I do.

You might have noticed that there is a beta version of TE and here you can view larger images. This is the link to your member page

These days I load shots up on the normal TE site and add a link in my notes to the beta version where you can view the larger size. Have a look here to get the idea, click on the “Here is a larger version” and it will take you to the beta image

I upload images at a Jpeg size of 1185px wide at a resolution of 72 DPI, these are re-sized down for the normal TE site but fit well screen-wise on the beta version.

Let me know if this helps Vincent.
Reply With Quote
Old 11-25-2013, 11:36 AM
vjmite vjmite is offline
TE Junior Member
Join Date: May 2006
Posts: 144
Default Photo size

Thanks Rosemary. I didn't know how to get the beta version.

However, I can see the large version in the standard TE site simply by right clicking on your photo and choosing "Open image in new tab" (at least in Chrome or Safari). Did you know that? All you have to do is put a sentence at the end of your note giving that instruction.

My point is that I (and anyone else viewing the site) should not have to trawl through the forum to find this out. There should be a note on the page showing the photo that tells us to do this. Just as there should be a note telling us what photo size is allowed on the site.

There are probably thousands of people looking at this site who are only seeing the small versions of photos when larger versions are available, and there are probably hundreds of TE members who don't realize that they can submit larger photos that will actually appear at the original size, not just at 800 pixels maximum.

Reply With Quote
Old 11-25-2013, 11:46 AM
SnapRJW SnapRJW is offline
TE Expert
Join Date: Nov 2010
Posts: 1,510
Default You're right

Hi Vince - I agree with what you say, it is a bit of a mission to navigate around the site and proper instruction are needed. Mods.... when you read this could you pass the requirements on to the tech team please?

Reply With Quote
Old 11-30-2013, 08:21 PM
maloutim maloutim is offline
TE Expert
Join Date: Aug 2006
Posts: 2,127

It's now seven days since this thread was started and no moderator or administrator has bothered to answer !
I find they let go of the defaults, and don't seem to really do anything about them.
Same with the map viewing. Is something being done about this ?
Reply With Quote
Old 12-03-2013, 01:32 AM
IBAlex IBAlex is offline
Join Date: Jun 2013
Posts: 127

This message was seen last week however it wasn't until today that I received the answer from tech team.
Here are the parameters I got from them:

UPLOAD SIZE = 7 Megs per image; maximum size is 3500px X 3500px.
However, on the live version pictures would be re-sized to 800px. The reason for that was already discussed in other threads (after we increased to px size many users were complaining that they cannot see the picture "at once" and asked to change it back).

I asked Tech team to rewrite the FAQ and Upload Section so that there is no confusion and we have the same information. I cannot do that unfortunately.

Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 08:22 AM.