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Forum: Announcements 09-05-2019, 08:40 PM
Replies: 0
Views: 506
Posted By IBanna
Exclamation Site Maintenance

Attention Trek Earth Users!



The forum will have a monthly maintenance on Tuesday, September 10 , 8:00 pm - 11:59 pm.



NOTE: during this upgrade, new VPN connections will fail.
Forum: Forum Feedback and Support 08-20-2019, 06:50 PM
Replies: 13
Views: 1,617
Posted By IBanna
Hi maloutim, Tech is currently working on...

Hi maloutim,

Tech is currently working on this issue right now.
Forum: Forum Feedback and Support 08-14-2019, 11:18 PM
Replies: 13
Views: 1,617
Posted By IBanna
It would help to see the screenshot since we...

It would help to see the screenshot since we aren't able to recreate Marie's problem.
Forum: Forum Feedback and Support 08-14-2019, 06:26 PM
Replies: 13
Views: 1,617
Posted By IBanna
Hi Marie, Could you try screenshotting using...

Hi Marie,
Could you try screenshotting using the method Viviane provided? I can't bring this issue up to tech without the screenshots. Do you have a dell? You could use a snipping tool. If you have...
Forum: Forum Feedback and Support 08-13-2019, 04:51 PM
Replies: 13
Views: 1,617
Posted By IBanna
Hi Maloutim, I have brought the issue-up to...

Hi Maloutim,

I have brought the issue-up to our tech department. Thank you for your patience during this time! Could you screenshot the message you get when you try to change your profile text?
...
Forum: Forum Feedback and Support 08-12-2019, 05:36 PM
Replies: 13
Views: 1,617
Posted By IBanna
Hi Marie-Louise! Thank you for reaching out....

Hi Marie-Louise!

Thank you for reaching out. I logged-in with your username and didn't experience your problem. What were you trying to change in your profile?
Forum: Announcements 08-06-2019, 11:55 PM
Replies: 0
Views: 960
Posted By IBanna
Exclamation Maintenance: Possible Outage

Hi TrekEarth,

The site is undergoing maintenance during the below time. Please note that there may be a possible site outage.

Tuesday August 13, 8:00pm - 11:59pm PDT

Thank you for your...
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