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Search: Posts Made By: IBgkim
Forum: Forum Feedback and Support 06-23-2015, 05:50 PM
Replies: 27
Views: 9,318
Posted By IBgkim
Just received news from our tech team that this...

Just received news from our tech team that this issue has been fixed. You should now be able to receive email notifications. Thank you so much for your patience throughout this process everyone!
Forum: Forum Feedback and Support 06-18-2015, 07:50 PM
Replies: 19
Views: 5,836
Posted By IBgkim
My pleasure!

My pleasure!
Forum: Forum Feedback and Support 06-17-2015, 11:49 PM
Replies: 19
Views: 5,836
Posted By IBgkim
Just checking in--are photo views still staying...

Just checking in--are photo views still staying at "zero"? Our team has been working on this problem, and we would love to hear some feedback!
Forum: Forum Feedback and Support 06-15-2015, 08:27 PM
Replies: 19
Views: 5,836
Posted By IBgkim
Our tech team is looking into this and running...

Our tech team is looking into this and running tests to get this issue fixed as soon as possible.

Thank you for your patience! We will keep you all updated, so please stay tuned.
Forum: Forum Feedback and Support 06-11-2015, 10:42 PM
Replies: 27
Views: 9,318
Posted By IBgkim
Hello everyone, We learned that some of our...

Hello everyone,

We learned that some of our emails that normally go through are getting flagged as spam and rejected by Gmail now (they always were by Yahoo and AOL too). Tech is working on a...
Forum: Forum Feedback and Support 06-10-2015, 09:30 PM
Replies: 19
Views: 5,836
Posted By IBgkim
Hello everyone, For the issue on photo...

Hello everyone,

For the issue on photo views, I have let our tech team know about this, and as for the email notifications, we are currently tackling this issue!

Thank you for your patience!
Forum: Forum Feedback and Support 06-10-2015, 09:24 PM
Replies: 27
Views: 9,318
Posted By IBgkim
Hi all, Thank you for your patience. I have...

Hi all,

Thank you for your patience. I have updated our tech team about the email providers you all use, which will give them a better idea on how to fix this issue! Please stay tuned.
Forum: Forum Feedback and Support 06-04-2015, 10:45 PM
Replies: 27
Views: 9,318
Posted By IBgkim
Generally, what are the email providers that are...

Generally, what are the email providers that are running into this problem?


Pour les membres qui ont ce problème et qui parlent le français:
Pouvez-vous nous communiquer le nom de votre...
Forum: Forum Feedback and Support 06-04-2015, 08:56 PM
Replies: 27
Views: 9,318
Posted By IBgkim
Hi Viviane, I have alerted tech about this....

Hi Viviane,

I have alerted tech about this. Thank you for your report!

Best,

Grace
Forum: Forum Feedback and Support 02-24-2015, 08:03 PM
Replies: 43
Views: 7,684
Posted By IBgkim
Thank you all for your inquiries. I have reported...

Thank you all for your inquiries. I have reported your issues to our tech team. We will keep you updated on our progress.
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