The TrekEarth Forums

The TrekEarth Forums (
-   Forum Feedback and Support (
-   -   what is this? (

jmdias 08-05-2018 09:28 AM

what is this?

I noticed a prase when I sign in:

"Please validate your email address on login. A future password reset may be required."

how I can validade my email? it is the same during years. why I should do that?

take care


IBJoel 08-06-2018 10:03 PM

Hi Jorge. That's a new one. Could you please attach a screenshot of what you're seeing?

jmdias 08-07-2018 08:51 PM


I got the image but I can't send it for e-mail. it returns to the sender. how can I send it to you ?

take care


IBJoel 08-08-2018 03:38 PM


You can either attach it here (use the paper clip icon in the post tools) or just email it to me directly: [email protected]

jmdias 08-14-2018 09:25 AM

what is this?
1 Attachment(s)

I sent you an e-mail and I tried to send an image to you in this link.

take care


IBJoel 08-14-2018 06:42 PM

Hi again Jorge,

Yes, I get this too. I will ask tech what it is, but it shouldn't prevent you from logging in or anything. You can ignore it.

jmdias 08-15-2018 12:21 AM

what is this ?

thanks for the answer.

take care


brendanlo 08-20-2018 06:27 PM

Hello, I can speak to this point. In the future, those who have not logged in for a while will be required to do a password reset. If you have logged in recently, you should be OK.

see the page mytrek.php

and make sure that's your email address to which you have access. Thanks, BL

IBJoel 08-21-2018 05:35 PM

Brendan (above) is one of our techs, for anyone confused by what is going on there.

brendanlo 08-21-2018 07:19 PM

Thank you Joel.

For the TE users, we are deploying new servers for TE that will ensure long-term compatibility for the site. Thank you for your time and support. Brendan

All times are GMT. The time now is 11:07 PM.

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.