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dedee 04-12-2021 01:49 PM

Support needed...
Up until now I have sent images from my Windows computer with no problem except sometimes having to resize.
I just got a MacBook Air but I cannot send images to TE even if they fit.All I get is a message saying no more than 15 characters. When I look at the image on MacBook I find that computer has added a huge string of numbers.I think these numbers are causing the problem.
Does anyone know to solve this?

Porteplume 04-12-2021 05:45 PM

Can’t help...
Hi Deedee,

I am not a technician so I won’t be able to help here but I will transfer this thread from “General” to “Feedback & Support” so the tech team can read it and maybe answer your question...


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