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  #1  
Old 06-29-2013, 12:44 PM
jacquest jacquest is offline
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Join Date: Jun 2008
Location: Quebec
Posts: 307
Default Problem with pages

I am using the latest Firefox version.

This morning I have a lot of "Whoops! The page could not be found." messages.

I have experimented with Chrome and do not have these messages, but in the critiques on photos, I find there are some links added on some words that when clicked on leads to some advertisement pages.

These links seem to come and go as they are not to be found at the same places if I go back on a photo.

So, looks like to me the site has been hacked in some way.
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  #2  
Old 07-01-2013, 08:08 PM
IBAlex IBAlex is offline
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Join Date: Jun 2013
Posts: 127
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Thank you for posting this. I'm a new admin here and i would gladly help you.

I have just contacted our IT team and they say that it is not possible that the site is hacked as the problem only occurs on one browser.

You might be getting the "Whoops! The page could not be found." messages because of some plugin that is not working well with the updated FF browser. Can you provide us with the list of plugins/addons that you have on Firefox? This would help us find the problem. Thanks!
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  #3  
Old 07-01-2013, 10:04 PM
jacquest jacquest is offline
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Join Date: Jun 2008
Location: Quebec
Posts: 307
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Quote:
Originally Posted by IBAlex View Post
Thank you for posting this. I'm a new admin here and i would gladly help you.

I have just contacted our IT team and they say that it is not possible that the site is hacked as the problem only occurs on one browser.

You might be getting the "Whoops! The page could not be found." messages because of some plugin that is not working well with the updated FF browser. Can you provide us with the list of plugins/addons that you have on Firefox? This would help us find the problem. Thanks!
I have numerous installed. Looks like I can't copy and paste from the browser. How can I send you screen prints in jpg format ?
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  #4  
Old 07-02-2013, 12:07 AM
IBAlex IBAlex is offline
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Join Date: Jun 2013
Posts: 127
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Please send me an email to aleksandra.wocial@internetbrands.com and we will do our best to help you. Thanks!
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  #5  
Old 07-02-2013, 11:29 PM
IBAlex IBAlex is offline
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Join Date: Jun 2013
Posts: 127
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Update from our IT team: we did not receive any site outage alerts. Is anybody else experiencing a similar problem? Would be great if you could let me know. Thank you!
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