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  #1  
Old 04-09-2011, 03:56 PM
staedtler staedtler is offline
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Exclamation Problem Uploading Photos

...i uploaded only one photo but cannot update.
  #2  
Old 04-14-2011, 11:46 AM
namlongnguyen namlongnguyen is offline
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Quote:
Originally Posted by staedtler View Post
...i uploaded only one photo but cannot update.
I can't upload photo due to "problem copying photo" error as below... Please help ...

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Problem copying photo.
  #3  
Old 04-20-2011, 04:57 PM
wedum22 wedum22 is offline
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Exclamation Problem Uploading Photos

Hello,
I am unable to upload photos. I have tried several times and with different photos. I have also ensured that they meet all the specifications to be posted, size and genre. When I go to upload it I always get this note, Problem Copying Photo.
Thank You,
wedum22
  #4  
Old 04-20-2011, 05:41 PM
sword22 sword22 is offline
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Default Problem uploading photo

Hello everybody, I'm new to Trekearth, I'm having a problem uploading new photo. When I try to upload a new photo I get the following error: 'Problem copying photo'.
I'm quite sure the image respect the limits (size etc).
Could someone help me to unserstand what's wrong?

Thanks
  #5  
Old 04-20-2011, 07:00 PM
Keitht Keitht is offline
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Is that all the message says?

Are you sure that the image complies with all requirements? Under 300kb. No more than 800 pixels on the longest edge and no less than 250 on the shortest. JPG file type.
  #6  
Old 04-20-2011, 07:25 PM
sword22 sword22 is offline
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yes, it is.

I have just tried with an image, here below the image properties:

size: 256 kb
longest edge: 800 pixels
short edge: 600 pixels
file type: jpg

It shuold be ok ..... or I miss something!?

Thanks for your assistance.
  #7  
Old 04-20-2011, 07:57 PM
wedum22 wedum22 is offline
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Join Date: Apr 2011
Posts: 2
Exclamation Problem Copying Photo

Hello,
I am unable to upload photos. I have tried several times and with different photos. I have also ensured that they meet all the specifications to be posted, size and genre. When I go to upload it I always get this note, Problem Copying Photo.
Thank You,
wedum22
  #8  
Old 04-20-2011, 08:24 PM
Keitht Keitht is offline
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Join Date: Jul 2003
Location: Gloucester, England
Posts: 3,654
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When I replied to your query earlier I hadn't noticed somebody else reporting exactly the same problem. Possibly a system bug so I've moved this thread to the forum the tech team normally monitor most.
  #9  
Old 04-21-2011, 07:26 AM
sword22 sword22 is offline
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Thank you Keith, I'll wait that someone from Tech team give me a feedback.
  #10  
Old 04-27-2011, 01:19 AM
exxexeex exxexeex is offline
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hi, i am new here and i have same problem at my first photo
 
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