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Old 07-07-2013, 04:55 PM
Dorskate Dorskate is offline
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Join Date: Feb 2007
Posts: 1
Default Why doesn't my jpeg photo upload

I have tried to upload a photo on several days and it doesn't seem to upload. The upload button just sits there. I have a relatively new imac. How do I complete the upload?
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Old 07-07-2013, 10:43 PM
macondo macondo is offline
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Join Date: Oct 2005
Location: Melbourne, Australia
Posts: 3,129
Default

Dorothy, you say the 'button just sits there'. Are you sure the button even works? Are you getting an error message? It may be a Java script which is not working - I have had problems like this with 'buttons' on some Windows browsers. On your Mac computer, are you able to use a different browser, perhaps Safari instead of Mozilla? That's the first thing I would try.

Of course, your photo must also conform to the TE guidelines, which you will find on the Upload page:
Daily Photo Limit: 1 photo
Maximum Size: 500 kilobytes
Maximum Length: 1500 pixels
Minimum Length: 250 pixels

Please reply if you cannot upload the photo with a different browser.

Andrew
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