Forums


Go Back   The TrekEarth Forums > Search Forums

Notices

Showing results 1 to 25 of 97
Search took 0.04 seconds.
Search: Posts Made By: IBAlex
Forum: Forum Feedback and Support Yesterday, 11:38 PM
Replies: 22
Views: 1,021
Posted By IBAlex
Great! I'm happy to hear everything is fine now....

Great! I'm happy to hear everything is fine now. Happy Easter to you too! Alex
Forum: Forum Feedback and Support Yesterday, 10:08 PM
Replies: 22
Views: 1,021
Posted By IBAlex
Didi, I checked various browsers and everything...

Didi, I checked various browsers and everything looks fine for me. Can you please clear your cache and refresh Chrome? Does it look ok now? Thanks! Alex
Forum: Forum Feedback and Support Yesterday, 05:31 PM
Replies: 22
Views: 1,021
Posted By IBAlex
Thanks, Didi! Weird because I see the WS picture...

Thanks, Didi! Weird because I see the WS picture displayed correctly, nothing is cropped. I will follow up with tech team. Cheers!
Forum: Forum Feedback and Support 04-17-2014, 06:56 PM
Replies: 22
Views: 1,021
Posted By IBAlex
Fixed

Hi Didi,
Tech team just told me that they fixed the problem and right now they are testing it, making sure everything is fine. Can you please confirm that there is no problem with WS anymore? thanks!
Forum: Forum Feedback and Support 04-17-2014, 05:57 PM
Replies: 22
Views: 1,021
Posted By IBAlex
Didi, our tech team is working on that right...

Didi,
our tech team is working on that right now.
Warm regards,
IBAlex
Forum: Forum Feedback and Support 03-11-2014, 05:12 PM
Replies: 22
Views: 1,021
Posted By IBAlex
Hello Didi, yes, I still remember about this...

Hello Didi,

yes, I still remember about this issue. As mentioned earlier I believe it is related to other issues that tech team is trying to solve currently. I will double check with them and let...
Forum: Forum Feedback and Support 01-30-2014, 10:55 PM
Replies: 22
Views: 1,021
Posted By IBAlex
Oh, sorry Didi, we were just discussing new photo...

Oh, sorry Didi, we were just discussing new photo upload dimensions and sizes because the one we have now cause many troubles and I think that the bug you are describing here is related those issues....
Forum: Forum Feedback and Support 01-30-2014, 06:52 PM
Replies: 22
Views: 1,021
Posted By IBAlex
Didi, sorry for late response but we are...

Didi, sorry for late response but we are currently discussing with mods changing the upload size and dimensions. I believe that this is related to what you are reporting here.
Please have a look at...
Forum: Forum Feedback and Support 01-24-2014, 12:05 AM
Replies: 5
Views: 369
Posted By IBAlex
I'm glad to hear that :) Warm regards, ...

I'm glad to hear that :)

Warm regards,
IBAlex
Forum: Forum Feedback and Support 01-23-2014, 06:42 PM
Replies: 22
Views: 1,021
Posted By IBAlex
Hi Didi, can you please upload it once again...

Hi Didi,

can you please upload it once again and see if it happens again?
Do you experience anything unusual when uploading this picture?

Thank you!
IBalex
Forum: Forum Feedback and Support 01-23-2014, 06:34 PM
Replies: 5
Views: 369
Posted By IBAlex
Hello Kaj, thank you for explaining...

Hello Kaj,

thank you for explaining everything.
So I understand everything is fine AND was fine from the beginning?

Thanks!
IBAlex
Forum: Forum Feedback and Support 12-06-2013, 12:16 AM
Replies: 19
Views: 2,062
Posted By IBAlex
I need your help- who else is experiencing this...

I need your help- who else is experiencing this problem?
IT is looking at the individual accounts and they monitor if everything is recorded correctly. So far they have been checking Gert's account...
Forum: Forum Feedback and Support 12-05-2013, 06:08 PM
Replies: 24
Views: 1,291
Posted By IBAlex
Thank you, Murat!

That is a very nice message:) Thank you!
Forum: Forum Feedback and Support 12-04-2013, 05:40 PM
Replies: 14
Views: 1,332
Posted By IBAlex
Hello! Tech team just updated the Upload...

Hello!
Tech team just updated the Upload section as well as FAQ #11. Please have a look:
http://www.trekearth.com/upload.php
http://www.trekearth.com/faq.php

Thank you!
Forum: Forum Feedback and Support 12-04-2013, 05:17 PM
Replies: 19
Views: 2,062
Posted By IBAlex
Thanks, Gert! I noted it. I will keep you...

Thanks, Gert! I noted it.
I will keep you posted when I hear back from Tech team.

Warm regards,
Alex
Forum: Forum Feedback and Support 12-03-2013, 06:55 PM
Replies: 1
Views: 349
Posted By IBAlex
Dear Rosemary, it's fixed now. Looking...

Dear Rosemary,

it's fixed now.
Looking forward to your confirmation.

Warm regards,
Alex
Forum: Forum Feedback and Support 12-03-2013, 06:51 PM
Replies: 19
Views: 2,062
Posted By IBAlex
Ok, Gert I will do my best to solve this issue....

Ok, Gert I will do my best to solve this issue. It's good that you're explaining the problem in more details. I copy and paste your messages to the Tech team.
As I said before, they tested it and...
Forum: Forum Feedback and Support 12-03-2013, 04:59 PM
Replies: 24
Views: 1,291
Posted By IBAlex
You're welcome!

Of course! You're welcome! I'm happy to help :)
Forum: Forum Feedback and Support 12-03-2013, 12:32 AM
Replies: 14
Views: 1,332
Posted By IBAlex
Hello, This message was seen last week however...

Hello,
This message was seen last week however it wasn't until today that I received the answer from tech team.
Here are the parameters I got from them:

UPLOAD SIZE = 7 Megs per image; maximum...
Forum: Forum Feedback and Support 12-03-2013, 12:24 AM
Replies: 19
Views: 2,062
Posted By IBAlex
Yes, this is a duplicate of the existing thread-...

Yes, this is a duplicate of the existing thread- "no recent activity".
Our technicians were troubleshooting this issue but they couldn't reproduce it. Everything worked fine for them and me....
Forum: Forum Feedback and Support 12-02-2013, 10:58 PM
Replies: 24
Views: 1,291
Posted By IBAlex
Bizarre... Did you clear your cache and...

Bizarre...
Did you clear your cache and refresh the browser?
I keep on checking that and for me everything works.
Forum: Forum Feedback and Support 12-02-2013, 08:49 PM
Replies: 24
Views: 1,291
Posted By IBAlex
Fixed

Tech team just solved the issue. I also checked and things look fine. Could you please confirm? Thank you!
Forum: Forum Feedback and Support 12-02-2013, 05:43 PM
Replies: 24
Views: 1,291
Posted By IBAlex
We're still fixing the map

Tech team is still working on solving this issue. Thank you for keeping eye on this issue. Warm regards, Alex
Forum: Forum Feedback and Support 11-27-2013, 05:57 PM
Replies: 7
Views: 990
Posted By IBAlex
Thanks, emka! Can somebody else please validate...

Thanks, emka! Can somebody else please validate that? Are you able to post workshop photos?
Forum: Forum Feedback and Support 11-26-2013, 06:40 PM
Replies: 7
Views: 990
Posted By IBAlex
Thanks, Viviane! Tech team worked on this...

Thanks, Viviane!

Tech team worked on this issue today and they say they found out the problem. I was testing this today myself and everything works for me. Could you please check it as well?
...
Showing results 1 to 25 of 97

 
Forum Jump

All times are GMT. The time now is 10:18 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.


explore TREKEARTH