Problem Uploading Photos

[staedtler]

...i uploaded only one photo but cannot update.

[namlongnguyen]

...i uploaded only one photo but cannot update.

I can't upload photo due to "problem copying photo" error as below... Please help ...

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Problem copying photo.

[wedum22]

Hello,
I am unable to upload photos. I have tried several times and with different photos. I have also ensured that they meet all the specifications to be posted, size and genre. When I go to upload it I always get this note, Problem Copying Photo.
Thank You,
wedum22

[sword22]

Hello everybody, I'm new to Trekearth, I'm having a problem uploading new photo. When I try to upload a new photo I get the following error: 'Problem copying photo'.
I'm quite sure the image respect the limits (size etc).
Could someone help me to unserstand what's wrong?

Thanks

[Keitht]

Is that all the message says?

Are you sure that the image complies with all requirements? Under 300kb. No more than 800 pixels on the longest edge and no less than 250 on the shortest. JPG file type.

[sword22]

yes, it is.

I have just tried with an image, here below the image properties:

size: 256 kb
longest edge: 800 pixels
short edge: 600 pixels
file type: jpg

It shuold be ok ..... or I miss something!?

Thanks for your assistance.

[wedum22]

Hello,
I am unable to upload photos. I have tried several times and with different photos. I have also ensured that they meet all the specifications to be posted, size and genre. When I go to upload it I always get this note, Problem Copying Photo.
Thank You,
wedum22

[Keitht]

When I replied to your query earlier I hadn't noticed somebody else reporting exactly the same problem. Possibly a system bug so I've moved this thread to the forum the tech team normally monitor most.

[sword22]

Thank you Keith, I'll wait that someone from Tech team give me a feedback.

[exxexeex]

hi, i am new here and i have same problem at my first photo :)

[risblis]

hello, same here. I tried few times with different pictures. please help!:confused:

[SanjaK]

Hi,
I have the same problem. I did make sure that photos I tried to upload comply with all rules. I resized photos to a different sizes, but nothing helped :(

[Chrizzie]

I've the same problem too :(

[IBobi]

Hi everyone.

I will raise the issue with the tech team and see what they say.

Paul

[SakuraCiel]

I have the same problem too. I've tried yesterday and today and it always says "problem copying photo" and I have stuck to the guidelines.

[macondo]

Michael, has this problem been resolved? I noticed you have not uploaded any photos, which may indicate you cannot overcome the problem.
Andrew

[djole_]

Same problem here, I am trying to post my first one and I always get the "Problem copying photo." note :confused:

[IBobi]

Hello,

Is this problem still occurring for anyone? And have you tried using a different browser (Firefox, Chrome)?

Thank you,

Paul

[djole_]

I am using Flock browser and I have the very same problem. I'll try some other browser and see if it works.

EDIT: just tried Firefox, same thing...

[IBobi]

I have brought this to the attention of the tech team.

[djole_]

Thanks, I will retry next days and inform you if the problem remains.

[rkh]

I too am a new member unable to upload photos. I get the message "Problem copying photo." The image and its specifications are as follows:

Location of image: flashdrive at D:\DCIM\100KC195\VWCourtHouse.jpg
Height: 800 pixels
Width: 593 pixels
Bit depth: 24
Size: 168 Kb
Attributes: A

The original image, taken with a Kodak Easy Share C195, was modified with Photoshop version 4 running on a Windows 2000 computer.

I am running Windows 7 64 bit on a Sony Vaio computer.
My browser is Firefox version 3.6.6.
The image is accessible to other software, including Microsoft Paint and Windows Photo Viewer.

Thanks for your help.

[djole_]

I tried uploading an image this evening with Flock, Firefox and Chrome and same thing is happening again... Problem Copying Photo

[MRLUCA]

Hi all,

my name is Luca, I am a new member here.
I'd like to ask you something regarding uploadind my photos on TE, the site doesn't allow me to do that and reply as follow:

PHOTO SIZE MUST BE NO MORE THAN 307200 BYTES.

I understand there is something I am doing wrong.....could anybody help me?

Thank you
Luca

[feather]

As well as re-sizing your photos to 800pixels on the longest side you must also compress your photo so that the overall size /weight of the image is less than 300kb. You can only do it by trial and error at the saving stage. If you are using Photoshop, usually a compression value of about 7 or 8 works, but it will depend on the amount of detail in your photo.
Hope this helps.
Kath

[MRLUCA]

Hi feather,

many thanks for your promp answer. I found you advice to be very helpful. But now another problem has come!!!
When I try to upload the re-sized photo, the system answer:Problem copying photo. What does it mean? What can I do? I hope you'll be able to help me again.

Thank you
MRLUCA

[VoyageOfLife]

Hi feather,

many thanks for your promp answer. I found you advice to be very helpful. But now another problem has come!!!
When I try to upload the re-sized photo, the system answer:Problem copying photo. What does it mean? What can I do? I hope you'll be able to help me again.

Thank you
MRLUCA

I also have the same issue. My picture conforms to the standards mentioned in the site but still it wouldn't upload. The error I am getting is 'Problem Copying photo'. Can someone or the admin help with this?

[AlperAkman]

Hello everybody, I'm new to Trekearth, I'm having a problem uploading new photo. When I try to upload a new photo I get the following error: 'Problem copying photo'.
I'm quite sure the image respect the limits (size etc).
Could someone help me to unserstand what's wrong?

Thanks

Hello;
I've the same problem too

[ravinmb]

Me too and have been trying since few weeks.. have read all the guidelines and my picture seems to have no fault.. dont know why? would appreciate if anyone could help us out..

[feather]

I just checked the support forum http://www.trekearth.com/forums/forumdisplay.php?f=16 and it seems that lots of people are having the same problem. Admin have reported it to the Tech team. If you add a comment on one of the threads there it might help to stir them up a bit.
Kath

[MRLUCA]

I have the same problem too!!! Is anybody trying to fix it?

Thanks

[MRLUCA]

Hi all,

I am new here, I am unable to upload photos on TE. I think is a bug because many other Members are experiencing that.
Is anybody trying to fix it?

Please give us the chance to show our photos to the community all soon!!!!

Many thanks

[ravinmb]

Hi TE / members,

What does "Problem Copying Photo" mean? As I am a new user & trying to upload a picture filling up every data required & complying with all photo & other rules.. but still the message appears after pressing the update button. This seems to be most of the new members problem. Could you please help us out with this issue?

Thanks & regards,
Ravin

[chanteuse]

I use Firefox, have resized, but still have this issue. when I press the back button after the "problem copying photo" message appears, and attempt to copy photo again, I get message "your photo is being uploaded, thanks for your patience." not feeling very patient! :confused:

[chanteuse]

same issue...very frustrating! :(

[chanteuse]

but I still get the "problem copying photo" message.
I've checked all the other possible problem areas.
:confused:

[IBobi]

Yes, the tech team is working on this. I will keep you updated.

Paul

[ib-dick]

Hi everyone,
I'm here to fix the issues with the image upload. Could you please upload your pictures on other server, and place a link on this thread so we can try to find out what is wrong with the upload process?
Thank you
Just for you to know, we have now identified the source of the problem with the image upload process. We are now working on a fix for this. We are very sorry for the inconvenience.

[djole_]

I am still having this issue, is anyone going to fix this or should I quit before I even started?

[IBobi]

Hi again,

See this thread:

http://www.trekearth.com/forums/showthread.php?t=855451&page=3

Tech has been alerted, responded, and is investigating a solution.

Paul

[ravinmb]

any improvement / update on this issue?:confused:

[djole_]

OK I posted my image to ImageShack - http://imageshack.us/photo/my-images/821/img1010151210.jpg/

What's wrong with this one? Tahnks,

djole_

[rkh]

I have uploaded an image to http://userpages.bright.net/~rkhertz/VWCtHse.jpg that I have tried unsuccessfully to upload to TrekEarth a number of times.

Best regards,

Ray

[djole_]

Any news with this bug? :confused:

[IBobi]

This bug is still being workshopped by the tech staff; as you can see from IBDick's post, he is actively pursuing a remedy.

Paul

[djole_]

Thanks Paul, hope you gonna fix it soon. Regards,

Dragan

[rkh]

Since joining TrekEarth I have been frustrated by my inability to upload photos. Out of curiosity I checked the member list to get a feel for how many others were experiencing this problem. I found that the last new member who had uploaded a photo had joined on 4/9/11. This was 46 days ago. This is the photo:

http://www.trekearth.com/gallery/Asia/India////photo1288448.htm

Since this image was uploaded, 1122 people have joined TrekEarth. None of them have uploaded photos. I would think that this would be of more concern to the owners of this site. I would contact them if there were any way to do so.

Best regards,

Ray

[ravinmb]

All new members are eagerly waiting to upload their pictures, but frustrated, hope this issue get solved as soon as possible.. Just uploaded a picture at Panoramio.. http://www.panoramio.com/photo/53245769 .. please check if this could help TrekEarth in solving the problem..

I found out even our profile picture isn't uploading.

Best of Luck
Ravin

[IBobi]

Hello new users,

The bug that is preventing some of you from uploading new photos is being worked on by the tech staff; as you can see from IBDick's post, he is actively pursuing a remedy.

We thank you for your patience!

Best,

Paul
Community Manager
TrekEarth

[MRLUCA]

Hi all,

have you been able to upload photos in the last few days? No more news on this forum!
If you look at the list of the TE members, it seems that some of you could upload some photo but I am not really sure that the tech issues have been fixed.

Thank you
MRLUCA

[Didi]

Hi
I have no problems when I post pictures

[rkh]

It is apparently only a problem for new members who have joined since April 9. I see that several members who have joined since May 26 have posted photos, so the problem may be fixed. I will try posting a photo again later today.

Best regards,

Ray

[djole_]

I am still having this ''Problem copying photo.'' thing :confused: Cant't upload it.

[Didi]

Maximum Size: less than 300 kilobytes
Maximum Length: 800 pixels
Minimum Length: 250 pixels
JPEG files

[rkh]

Unfortunately the problem still exists. I tried uploading a different photo, and am still getting the "Problem copying photo" message.

Filename: Flyer3.jpg
File size: 74.7 Kb
Width: 800 pixels
Height: 491 pixels

Best regards,

Ray

[djole_]

Yes that is not that hard to understand. I already posted the image in this thread, post #42 (http://www.trekearth.com/forums/showpost.php?p=1178303&postcount=42) and it's 155 KB, 650x432 pix. So i really don't see what am I missing here. Regards

Dragan

[rkh]

I tried uploading the same photo Flyer3.jpg on the beta site, http://beta.trekearth.com. The attempt was unsuccessful. Same message "Problem copying photo."

[ravinmb]

Still the problem with me too.. It seems the new members since 26 May and old members till 9th April could upload pictures as you may also see in the member's data.. inbetween the dates are not beeing able to upload or have upload any pictures.. If its so.. can we cancel our old member and join in again?? ..please help me to cancel my old member..

thanks for your help
best wishes

Ravin

[IBobi]

Hello,

The problem with uploading photos persists. Any new member may have problems uploading photos, and the tech team is hard at work to resolve this. Creating a new account will not help.

I will update as there is news.

Thank you,

Paul

[ib-dick]

Hello,
Today we could finish fixing the issues we had with new users trying to upload their pictures.
We are very sorry for any inconvenience that this bug might have caused.
Please keep giving us your feedback.

[rkh]

Yay! My picture uploaded.

Thanks to the tech team.

Best regards,

Ray

[djole_]

Yes! I finaly managed to upload mine :D Cheers guys!

[IBobi]

Whew -- so glad to hear this is up & working for new users again! POST POST POST :)

Paul

[ravinmb]

Thanks to the Trekearth team...
Its working now..

:D:D:D
Best Wishes

[viczik]

:confused:I did upload two pictures it was OK.... then for the last five days... I start uploading and comply with all the uploading requirements...It seem that all is OK...I update... and It appears that upload was accepted, BUT the pictures do not show.... I do not have this problem in Treklens.

[macondo]

Vic, this technical problem occurs from time to time with new members. Please try again today with a couple of different photos that meet the technical requirements of file size and dimensions. Also, try a different browser eg. Firefox, Chrome, or Opera. If you still have no success, return to this thread to give a report, and we can ask the Admin to have a look at the problem.
Andrew

[viczik]

Andrew, I was successful yesterday in uploading... Thanks for the support and advice...

Best Regards
Bic

[Silvio1953]

Today I cannot post photo and I haven't smiles on my critiques
Friendly
Silvio

[IBobi]

please be advised this is an ongoing issue since last night and our technical department is addressing this.

[Bartleby]

Hi,
I seem to undergo the same issues. I had troubles uploading the pictures, it kept saying it couldn't generate the thumbnail. I eventually managed to do so after several tries but then I couldn't seem tobe able to add a note. The answer I got was : 'invalid insert title note query'...

Philippe

EDIT: I can't write critiques either....I get 'Invalid ac_i_query'

[DsilverL]

I am also having the problem to upload my pictures.

Is it from my computer or from the website?

:confused:

[djole_]

Ok, I am having this ''Problem copying photo'' thing AGAIN! I can't upload photos, and I can't change my profile info or my profile pic.

:confused:

[IBobi]

Please see the numerous recent threads regarding the photo uploads issue -- it is sitewide.

As to the profile issue, that is also pervasive and something we hope to address.

Thank you for your patience,

Paul

[djole_]

Thanks Paul, I hope you guys will fix this soon. Best regards.

Dragan